Legal

Refund Policy

Last updated: August 2, 2026

60-day money-back guarantee

If you're not happy within your first 60 days, contact us for a full refund of your initial hosting fee — no hard feelings.

After 60 days

Monthly plans are non-refundable after the first 60 days. For annual plans, we may offer a prorated refund of unused full months at our discretion.

Exclusions

Domain registrations, third-party services, and add-ons are non-refundable once provisioned. Refunds are not available for accounts terminated for Terms of Service violations.

How to request

Email support@jujuhosting.com from your account email and we'll take care of it.